As an Airbnb host, receiving travelers who arrive before the scheduled check-in time can be tricky. On the one hand, it means your guests are excited about exploring your accommodation and region. On the other hand, it can pose challenges for you, especially if you still need to prepare the accommodation or are in the process of finalizing the last details.
In this article, we'll share some useful tips for giving your Airbnb travelers a warm welcome when they arrive early, while ensuring that their stay gets off to the best possible start.
- Proactive communication :
The key to a positive experience for your guests is proactive communication. When you receive notification of their imminent arrival, contact them immediately to thank them and let them know you're delighted to welcome them. Also let them know that the official check-in time has not yet arrived, but that you will do your best to welcome them as soon as possible.
- Offer temporary storage space:
If possible, offer your travelers a secure space where they can leave their luggage while you finish preparing the accommodation. This will allow them to start exploring the surroundings without having to worry about carrying their suitcases. (Even in the entrance to the accommodation, so as not to disturb the cleaning team).
- Suggestions for local activities :
Take the opportunity to provide your guests with a list of interesting local activities or places to visit in the vicinity of your accommodation. You can also recommend cafés, restaurants or stores to discover while they wait for check-in.
- Comfortable waiting area :
If you have space in your home, create a cozy little waiting area with a few magazines, books, or a selection of drinks and snacks so they can relax while they wait.
- Flexibility regarding arrival time :
Whenever possible, be flexible about arrival time. If you've finished preparations earlier than expected, or if the accommodation is ready to receive guests, consider allowing them to check in early for free!!!! Travelers don't like to be overcharged.
- Be understanding:
Finally, it's essential to be understanding when it comes to unforeseen travel circumstances. Flight delays, traffic jams or last-minute changes can happen, and your travelers will be grateful if you show tolerance and flexibility in the face of these situations.
Welcoming Airbnb travelers who arrive before check-in time can be a positive and rewarding experience for you as a host, and an opportunity for your guests to get their stay off to a great start. With proactive communication, suggestions for local activities and flexibility, you can create a memorable experience that will leave a positive impression on your travelers from the moment they arrive.
